Introducing the DiggDawg Client App — Your Pet Care Portal, In Your Pocket
What Is the DiggDawg Client App?
The DiggDawg Client app is a companion app for pet owners who use a pet care provider running on DiggDawg. Rather than chasing messages or filling in paper forms, you get a clean, fast mobile app to manage your pet care directly.
Your account is set up by your provider — there’s no separate subscription — so the moment they invite you, you’re ready to go.
Book Pet Care Services
Request bookings for your pets with just a few taps. Choose from the services your provider offers, including:
- Dog walks
- Daycare
- Boarding
- Custom services
Pick your preferred date and time, add any notes, select which of your pets the booking is for, and submit — your provider is notified automatically.
Manage Your Pets
See all the pets linked to your account at a glance — names, photos, and ages. Profile editing is coming soon.
Book Group Walks
Browse available group walking sessions for your chosen date, check how many spots are left, and book your place instantly. No back-and-forth needed.
View Your Carer’s Details
Everything you need to know about the person caring for your pet is right there in the app:
- Carer name and photo
- Business address
- Contact email
- Payment details (if your provider has enabled them)
How booking works
Manage everything in one place — view upcoming and past bookings, track their status (Pending, Confirmed, Completed, Cancelled, Paid), and cancel if plans change.
Your provider invites you — accounts are created by your pet care provider, not via open sign-up.
Download and log in — use the credentials provided to sign into the app.
Browse and request bookings — pick a service or group walk, choose your pets and dates, and submit.
Your provider is notified — every booking request goes straight to your provider, who confirms it from their end.
Clients can easily book bespoke services or join group walks, helping you stay organised, reduce admin time, and grow your business. Future updates will also allow clients to update pet information and view invoices directly in the app.
Cancel With Confidence
Need to cancel? No problem. Open the booking, provide a quick reason, and confirm. Your provider is notified and the event is removed from their calendar automatically.
Future updates
Booking events is just the start with the DiggDawg Client app. Post launch there are plans to add the ability for clients to amend their pets profile as well as view any invoices keep pet care providers and pet owners in sync
Let clients manage their pets
Introduction The DiggDawg client portal puts everything about your pet in one place. No more back-and-forth messages with your carer — just open the app and it’s all there.
Keep Your Pet’s Profile Up to Date Your pet’s profile is the foundation of everything. Basic details, medical notes, dietary needs, emergency contacts — keeping this current means your carer always has what they need before they even arrive at your door.
A Full Picture of Your Pet’s History Every walk, boarding stay, and daycare session is logged. You can look back through your pet’s full event history at any time, giving you complete transparency over the care they’ve received.
Manage Holidays With Ease Going away? Your pet’s holiday dates are tracked directly against their profile so your carer always knows when they’re booked in and can plan accordingly.
All Your Documents, In One Place Insurance certificates, vaccination records, vet letters — any document your carer uploads is stored against your pet’s profile and accessible whenever you need it.
The DiggDawg client portal is designed to take the admin out of pet care, so you can focus on the important part — knowing your dog is in safe hands.
